Frequently Asked Questions
Demo Accounts
We’ve compiled a list of answers to our most frequent customer queries.
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1
How do I open a Demo Account?
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2
I didn’t get my login and password at the final stage of Demo Account opening. What should I do?
Check if there’s a firewall that could have blocked the connection to port 443 (especially if you trade from your office).
If this is the case, click the “Enable proxy server” box to produce a check mark and then press the “Proxy” button. Ask the company system administrator for the proxy server specifications. Alternatively, ask the system administrator to open port 443. -
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3
What are the IP addresses for Demo Accounts?
When you launch the client terminal, it connects to our server loading a list of IP addresses. If you indicate an IP address, not a symbol-type server name when you log in for the first time, the next time you launch Metatrader 4 the application automatically loads the names of available trading servers. The IP address you previously typed in will be changed to the symbol type name of the server (“Alpari UK – Demo”)
Should one of the servers become unavailable, the client terminal will automatically switch to the next available server.
For your Demo Account (link to 1.3) choose “Alpari UK – Demo” from the list of available servers. If you can’t find this server name, simply type in one of the following IP addresses:
84.45.118.35:443
212.187.233.32:443
212.187.196.232:443 -
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4
If I don’t want my Demo Account to expire, what should I do?
Your Demo Account will remain open indefinitely, unless there isn’t any trading activity for a period of 30 days. In that case your Demo Account will be automatically deleted by our server.
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5
You have launched MetaTrader 5 demo. Does this mean that MetaTrader 5 will replace MetaTrader 4 in the future?
No. MetaTrader 5 will not replace the popular MetaTrader 4, but will be offered alongside it.
You can also browse additional Frequently Asked Questions on the following topics:
If you can’t find the information you’re looking for please contact our Client Services between 09.30-18.00 Hrs, Monday to Friday on +91-22-6156 3030 or via email on support@alpari.co.in
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Client Services:
+91-22-6156 3030
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+91-22-6156 3040