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Frequently Asked Questions

Systematic Platform

We’ve compiled a list of answers to our most frequent customer queries.

• Answer Close 1

  On your site you mention that you offer cross-rates but I can't see them in the “Market Watch” window?

  Click the right mouse button on any instrument in the “Market Watch” window and select “Show All Symbols” from the menu.
  
  Find out more

• Answer Close 2

  What are the costs for the signals and trade execution? Are there any other charges?

  The only charge the client pays is 1 pip commission per round turn in addition to the broker spread. For example, $10 on 100k lot, $1 on $10k mini-lot. There are no other charges for signals or platform rental.

• Answer Close 3

  Can I set leverage with your platform, what if signal provider wants to buy $100k but i only want to open $10k?

  The client sets the leverage for each currency pair to their requirement, the signal provider only sends the signals, not a suggested lot size, a client can trade from $10k lot upwards for each pair they decide to trade. There are 3 modes of money management:

  - fixed lot – fixed lot size per trade.

  - fixed ratio

  – increases or decreases lot size dependent on account balance

  - fixed fractional – fixed account % risk per trade on principal

• Answer Close 4

  Can I trade any signal provider I like?

  Only signal providers listed within the platform are available.

• Answer Close 5

  Does your platform support multiple strategies in parallel?

  What happens if provider a is short on EURUSD and provider b tries to place a long EURUSD trade. The platform will recognize signals from multiple signal providers and hedging is used when necessary.

• Answer Close 6

  Can I close or change the SL or target manually myself?

  Yes, you can close or modify a trade signal, however it will be re-adjusted if a new modify order is placed by the signal provider after the client adjustment.

• Answer Close 7

  If I close a trading signal, when the signal arrives to close the trade, will it then put me in a new open position?

  No, signals to open and close are distinctly different, if you manually close a trade, no position will be taken when the close order arrives. The next new trade to open will be executed on your account.

• Answer Close 8

  What happens if I disable money management for a signal provider when I have an open position, how will the trade be handled by the system?

  If you remove a signal provider from your portfolio, any open trades will be closed off when the close order arrives, but a new position to open will not be executed.

• Answer Close 9

  What happens if I change my lot size for a currency pair when I currently have an open trade in that pair?

  The trade will be closed with the lot size it was opened with; the next new trade to open will be reflected with the new money management settings.

• Answer Close 10

  What are the margin requirements for a trade?

  The same as the classic account margin levels.

• Answer Close 11

  Which is the best system to trade?

  This is left to the discretion of the client, we provide them all the tools and trade history for them to make an informed decision regarding their investment choices, but do not provide investment advice.

• Answer Close 12

  Do the performance figures include commission?

  No, the performance does not include the 1pip commission per round trade.

• Answer Close 13

  How long does the demo account last for?

  Demo accounts last 30 days.

• Answer Close 14

  What if I want to do a manual trade in addition to Autotrades?

  You are able to open manual trades in addition to Autotrades, these will be labeled as “manual” in signal provider column in the positions tab of the platform.

• Answer Close 15

  Do the performance figures include swap values?

  Yes, they include the swap rates.

• Answer Close 16

  How do I know what size of stop a signal provider uses, so I can calculate my risk?

  You can use the demo for 30 days to assess your potential portfolio.

• Answer Close 17

  How many systems/pairs is it possible to trade in a live account?

  It is possible to trade 100 system/pairs in the live account version.

• Answer Close 18

  Does the demo account have the same functionality as the live version?

  Yes. Demo accounts have the same functionality as in the live accounts version.

• Answer Close 19

  Can I stop trading at any time?

  Yes, you can close all your positions and disable your portfolio instantly. You are in complete control of your account at all times.

• Answer Close 20

  What does Max DD mean in the signal provider list?

  It is the largest peak to valley drawdown for that pair. This figure can be used for evaluating your risk.

• Answer Close 21

  Why are some pairs showing less profit than other pairs with same number of pips?

  This depends on the pip value of the currency pair.

• Answer Close 22

  Can I trade various modes of money management in same portfolio?

  Yes, you can have fixed lot, fractional and ratio settings applied to different systems within your portfolio.

• Answer Close 23

  When is the commission charged, at end of month or every trade?

  The commission is applied when the trade is closed.

• Answer Close 24

  Do I require the platform to be connected to the internet permanently?

  No, all trade signals are executed on remote servers, therefore is no requirement to keep your pc running for trade execution on your account. You are required to connect to the internet to set your money management settings initially. +44 (0)20 7648 4580 or via email on support@alpari.co.uk

• Answer Close 25

  How can I view my trades?

  Via Systematic client web interface or MetaTrader4 client terminal .

• Answer Close 26

  Does the platform allow hedging?

  Yes, of course.

You can also browse additional Frequently Asked Questions on the following topics:

Personal Account Opening

Live Accounts

Demo Accounts

Trading Related FAQ

Deposits and Withdrawal FAQ

Systematic Platform

Micro and Classic Accounts

If you can’t find the information you’re looking for please contact our Client Services between 09.30-18.00 Hrs, Monday to Friday on +91-22-6156 3030 or via email on support@alpari.co.in

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